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Privacy Policy

Privacy Policy Statement

Osino Car Hire CC appreciates your interest in our company and our products and services.

In the following Data Protection Statement, we would like to inform you of which personal data we collect, process and, if applicable, transfer, as well as the scope and purpose thereof, when you visit our website and access the products and services available there.

Where this website contains links to the external sites of other providers, you leave our website when you follow these links. The providers of these linked sites, not Osino Car Hire CC, are solely responsible for compliance with legal data protection provisions on them.

Privacy policy principles of Osino Car Hire CC

The protection of your privacy and the security of all commercial data are very important to us and we take them into consideration in our business processes. Data protection and information security are part of our company policy.

We place great importance on protecting your personal data and only process it in compliance with the laws and regulations of the Federal Republic of Germany and superordinate European legislation, including the EU General Data Protection Regulation (GDPR). Your personal data is processed within the scope described below for the purposes explained. This means that we only use your personal data you have already given us explicit consent.

Definition of terms

The EU General Data Protection Regulation uses specific terms, which are defined in Article 4, e.g. personal data, processing, pseudonymisation, controllers, processors, recipients, third parties and consent.

Name and contact details of the controller

The controller in accordance with the General Data Protection Regulation, other national data protection laws of the Member States and other legal data protection provisions is:

Osino Car Hire CC
18 Tal Street
9000 Windhoek

Tel.: +264 81 1225 590
Fax: +264 61 2348 62


Data protection information on provision of the website

Scope of the processing

In principle, we only process our users’ personal data when it is necessary to do so in order to provide a functioning website and for the content and services we offer. Personal data is only processed on the basis of currently applicable legal foundations.

Purposes of the processing

The purposes of the processing of personal data lie in conducting the business of Osino Car Hire CC.

Legal basis for the processing

  • The legal basis for processing personal data that is necessary for the performance of a contract to which the data subject is party is Article 6 (1)(b) GDPR. This also applies for processing operations that are necessary for the implementation of pre-contractual measures.

  • If the processing is necessary for the protection of the legitimate interests of our company or a third party and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, Article 6 (1)(f) GDPR forms the legal basis for the processing.

  • When we obtain consent for processing operations for personal data from the data subject, Article 6 (1)(a) GDPR forms the legal basis.

  • When the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6 (1)(c) GDPR forms the legal basis.

  • In the event that the processing of personal data is necessary in order to protect the vital interests of the data subject or of another natural person, Article 6 (1)(d) GDPR forms the legal basis.

Statutory or contractual duties to provide personal data

There may be statutory or contractual requirements for you to provide personal data under certain circumstances, or it may be necessary to do so in order to enter into a contract.

In particular, you may be obliged to provide personal data to us when entering into contracts. Failure to provide the personal data could mean it is not possible to enter into the contract with you.

Transfer of personal data

We only share your personal data with third parties when

  • it is necessary for the performance of an existing contract with you.

  • it is necessary for the protection of our legitimate interests or those of a third party, unless such interests are overridden by your (the data subject’s) interests or fundamental rights and freedoms requiring the protection of personal data.

  • we are legally required to do so.

  • it is necessary for the enforcement of our claims and rights.

  • we receive requests from official institutions (e.g. supervisory authorities or law enforcement authorities, when transfer is necessary for the prevention of threats to public security and order and the prosecution of criminal offences).

However, in the case of such transfer, the personal data may only be used for the purpose concerned.

Data erasure and storage period

Personal data will be erased or made unavailable as soon as the purpose of storage ceases to apply. Storage can also be carried out if this is provided for by the European or national legislator in Union regulations, laws or other rules to which the controller is subject. Data will only be made unavailable or erased if a storage period prescribed by the aforementioned standards lapses, unless continued storage of the data is necessary.

Operation of the website

In principle, you can visit our website without registering or logging in. When you visit our website, data is collected by the web server for the transfer of data (information on the system of the computer used).

Use of cookies

Cookies allow user interaction and other useful things when visiting websites. Cookies do not damage your computer or contain viruses.

In order to make the visit to our website appealing and to enable usage of certain functions, we use cookies on various pages. Cookies are small text files that your browser saves on your device at our website’s command.

Contact forms and email contact

On our website there is a contact form that can be used to contact us electronically. If you choose this option, the data entered into the entry form will be transferred to us and stored.

Use of our booking and reservation system

On our website we run a booking portal for hire car reservations.

Your personal data is then collected and processed when you provide this voluntarily, e.g. when booking a hire car.

Use of third-party providers’ add-ons

Like many other companies, we use add-ons from third-party providers (social media, analytics tools, marketing tools, etc.). They enable personal data (e.g. IP numbers, information from pseudonymised cookies, geodata, etc.) to be passed on or automatically transferred to the third-party providers. The nature, scope, purpose and duration of such processing of personal data can differ from case to case.

Processing of data when visiting the Osino Car Hire Facebook and Instagram

In addition to our own website, we use a Facebook and Instagram page for communication and interaction with our customers and prospects. We and Facebook are responsible as joint controllers for processing the personal data of visitors to this site.


Your rights as a data subject

If your personal data is processed, you are a data subject in accordance with GDPR and you have the following rights against the controller:


Right of access
You can request confirmation as to whether and which personal data concerning you is processed by us.


Right to rectification 
You have a right to rectification and/or completion if the processed personal data concerning you is incorrect or incomplete.


Right to erasure
You can request the personal data concerning you to be erased immediately and the controller is obliged to erase this data immediately where certain grounds apply.


Right to restriction of processing
Under certain circumstances, you can request restriction of processing of personal data concerning you (e.g. by making it unavailable for use or temporarily removing it from the website, if it is published there).


Right to information
If you have enforced the right to rectification, erasure or restriction of processing, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing.


Right to data portability
You have the right to receive personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format.


Right to object
You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you that is performed in accordance with Article 6 (1)(e) or (f) GDPR.


Right to withdraw the legal data protection declaration of consent
You have the right to withdraw your legal data protection declaration of consent at any time. The withdrawal of consent will not affect the lawfulness of processing carried out based on the consent prior to withdrawal.

Automated decision-making including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similar significantly affects you.


Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority.



Last updated: January 2022

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